Due to the complex personalized diagnoses and medical nature of the Coaching or Consult Programs with Dr Fiona Tassoni, which is customized diagnosis for each patient in advance to Consults, a no refund policy applies.

At Conceiving Genesis LLC, we take pride in each of our physical products and the Dr Fiona Tassoni brand, but beyond that, we take ultimate pride in you getting the results you are desiring.

If you are not fully satisfied with any of our physical (not digital) products, we have a no hassle 100% money back guarantee.

We would be honored to help you on a 1 on 1 basis to fully understand your goals and dreams so we can make sure you are taking the correct products to help reach your goals. This is our favorite part of the job!

There are no refunds on digital download eBooks or video training products.

OUR RETURN PROCESS
You will be responsible for shipping the physical products back to our returns department to the address we will provide you.

First please reach out to us via our "contact" page for the return address. Then pack up the item you’re returning. Include a signed letter stating the reason for your return and the original receipt received upon initial delivery.

Mail your returned item. You will be responsible for paying the shipping cost back to Conceiving Genesis LLC.
   
Once we receive the items, we will credit your credit card.